Privacy Policy
This Privacy Policy explains how Mosaic Masterpiece (MM) may collect, use and process personal information. By providing us with personal information it is agreed that we will use that information as set out in this Privacy Policy.
Personal data is any information relating to an identified or identifiable living person. MM processes personal data according to lawful basis of processing. When collecting and using personal data, our policy is to be transparent about why and how we process personal data. To find out more about our specific processing activities, please go to the relevant sections below.
Business contacts
When you provide your contact details, we will only use such information to keep you informed of the services that Mosaic Masterpiece believes you would be interested in hearing about and the service you have expressed an interest in during your visit to our website.
Suppliers
The collection of personal data about our suppliers is in order to manage the services received from our suppliers and, where relevant, to provide services to our customers.
Visitors to our website
Visitors to our website are generally in control of the personal data shared with us. We may capture limited personal data automatically via the use of cookies on our website. Please see the section on cookies below for more information. We receive personal data, such as name, title, address, email address, and telephone number, from website visitors; for example, when an individual subscribes to updates from us.
Visitors are also able to send an email to us through the website. Their messages will contain the user’s screen name and email address, as well as any additional information the user may wish to include in the message.
We may use small text files called ‘cookies’ which are placed on your hard drives to assist in personalising and enriching your browsing experience by displaying content that is more likely to be relevant and of interest to you. The use of cookies is now standard operating procedure for most websites. However, if you are uncomfortable with the use of cookies, most browsers now permit users to opt-out of receiving them. You need to accept cookies in order register on our website. You may find other functionality in the website impaired if you disable cookies. However, you can still place orders. After termination of the visit to our site, you can always delete the cookie from your system if you wish.
We will use the personal data for the purposes for which it was provided to us as stated at point of collection (or as obvious from the context of the collection). Typically, personal data is collected as follows:
Purchases from the shop;
Subscription to membership;
Events and training courses;
Our website does not collect or compile personal data for the dissemination or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.
Personal data collected via our website will be retained by us for as long as it is necessary (e.g. for as long as we have a relationship with the customer). Where you ask us to cease sending marketing communication to you, we will maintain your details on a suppression list for this purpose.
Others that get in touch with us
We collect personal data when an individual gets in touch with us with a question, comment or feedback (such as name, contact details and contents of the communication). In these cases, we will only use the data for the purpose of responding to the communication, and the individual is in control of the personal data shared with us.
Security
We will take reasonable steps to protect the personal information collected from unauthorised access, misuse and loss and from modification or disclosure and the harm that might result from a breach of security.
Access to information
Details of the personal information we hold can be provided. Individuals have the right to ask what information we hold about them. Should you need to contact Mosaic Masterpiece directly please e-mail info@mosaicmasterpiece.co.uk. It is the individual’s right to ask for any inaccuracies in the information we hold about them to be corrected, and that we stop from using any information we hold where it may cause distress or harm.
Changes to this Privacy Policy
This Privacy Policy is effective of 30th July 2023 and will remain in effect until the Policy is reviewed and a new one published. We reserve the right to update our Privacy Policy at any time and you should check this Privacy Policy periodically on our website. Continued use of our website, post any update to the Privacy Policy will constitute your acknowledgement of the modifications and your consent to be bound by the modified Privacy Policy. Should you require any further information regarding this Privacy Policy please contact us on info@mosaicmasterpiece.co.uk.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
The information collected could be used to personalize user's experience and to allow us to deliver the right product to our customer. Also, this data will allow us to improve our customer service.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Personal information is confidential, and we implement a variety of security measures when a user places an order to maintain the safety of your personal information. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Third Party Disclosure
Your personally identifiable information is confidential, and we do not sell, trade, or otherwise transfer it to outside parties.
Third party links
We do not include or offer third party products or services on our website.
Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site, but we may do so in the future.
How does our site handle do not track signals?
We honour do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioural tracking?
It's also important to note that we do not allow third party behavioural tracking.
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