Shipping Policy

Free Shipment and Delivery:

With us, you can enjoy the convenience of FREE SHIPPING, eliminating any worries about additional costs or complications. The dedicated Mosaic Masterpiece team takes care of every aspect of the shipment process, ensuring that your mosaic arrives promptly and in perfect condition. To keep you informed, we'll provide you with a tracking number so that you can easily monitor your order's progress.

Placing your order is a breeze—just a few clicks away from owning your very own mosaic masterpiece!

From the moment you place an order, the average delivery time to your doorstep is approximately 4 to 6 weeks. However, please be aware that this estimated lead-time may vary based on the type and size of the order, particularly if it involves a custom order.

To guarantee the timeless attraction of your mosaic, we prioritize meticulous care by providing supplementary marble pieces (tesserae) in every colour featured in the mosaic with each shipment. These extra components serve as a safeguard, allowing you to effortlessly replace any displaced tesserae in the future, whether due to natural wear or accidental mishandling. This thoughtful inclusion ensures that your mosaic remains intact, pristine, and visually captivating for many years to come.

Taxes and Customs:

For customers in the UK, there are no taxes and custom duties on your mosaic purchase. However, please note that some countries may apply custom duties, and it is the responsibility of the buyer to cover any such fees that might arise.